Privacy Policy

Web Security

Gourmet Kona Coffee is a sophisticated product and Kona Cloud Coffee Estate customers are sophisticated consumers. We know that once you savor our coffee you will rely on us as your sole source of pure Kona Coffee. You have to feel comfortable with a few issues about online commerce first. Over 80% of online shoppers are concerned about: credit card fraud, identity theft, unauthorized sharing of personal information and spyware. My goal at Kona Cloud Coffee is to leverage technology to make your online experience safe and reproducible. Research done by Network Solutions has shown that 65% of online customers shop only at sites they know and trust, and a similar number have abandoned shopping carts because of security concerns.

You need to know first and foremost that who you are dealing with online is who they are supposed to be. Our Network Solutions seal of authenticity guarantees that the site is in fact Kona Cloud Coffee Estates. We have gone through a rigorous process of verification and are proud to display the clickable Network Solutions seal. When you go to our shopping cart, you are then on a separate Network Solutions E-Commerce part of Kona Cloud Coffee. We have chosen to separate our public part of the site from the transaction part of the site for security purposes. We never store your credit card numbers. They are passed through to our credit card merchant verification service which is PayPal based. Once the card has been verified and charged the numbers are purged from our systems. This is done in real time and hence is more secure than digitally storing your numbers and then batch processing them. If you compare this process to what goes on with your credit card when you hand it to a waiter at a restaurant and they disappear into the crowded room, there is really no comparison.

To provide some other options to our customers, we have partnered with Google Checkout and PayPal for two additional payment options. These two companies are synonymous with e-commerce and have their own set of processes and guarantees to assure you that your transaction is safe and completed promptly.

I hope this information illustrates how committed Kona Cloud Coffee Estates Inc. is to your safe online experience. If you have any questions or comments, please contact me directly.

Aloha,
James Ameika
Owner and Webmaster
Kona Cloud Coffee Estates Inc.

Arkansas Customers

Kona Cloud Coffee Estates roaster facility is co-located in Gearhead Outfitters at 230 South Main Street in Jonesboro, Arkansas. Our phone number is (870) 802-3220. Our coffee is for sale at the checkout of Gearheads and in our roaster facility. There is also a Gearhead Outfitters located in The Mall at Turtle Creek. Give Andrew a call or drop him an email. There is always something going on at the roaster. When we are roasting, the smell is fantastic and is a great introduction to our custom roasted, gourmet, 100% pure Kona Coffee.